Dynamics of selling... Not just the sale
So when does a message turn into a sale process? The sales process is a step by step way of achieving success. Every business sells, whether internally to each other when communicating ideas or externally when selling a company product or service.
Employees sell themselves, sell products, sell ideas, all to benefit their business.
This course looks at the selling format from a different angle - an angle that looks at your sales people from within themselves, their approach, their thought patterns when dealing with customers. It challenges them to create a winning edge, not only to create the sale, but more importantly to maintain repeat business.
Topics Include:
- Selling in the 21st Century
- Research - Your Winning Edge
- Questioning Techniques
- Benefit Selling
- Closing Techniques
- Competitive Analysis
- Objection Handling
- Customer Attitudes
- Territory Management
- Telephone Skills